At Sabjiwala.Shop, we strive to deliver the freshest fruits and vegetables to your doorstep. Customer satisfaction is our top priority. If you are not completely satisfied with your order, we are here to help.
1. Returns Policy
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged, spoiled, or incorrect item, please contact us within 2 hours of delivery.
To help us process your request quickly, please provide:
- Your order number
- Clear photos of the product(s) in question
- A brief description of the issue
2. Refund Policy
Once we review your complaint, we may offer the following resolutions:
- Full Refund: If the product is unusable or significantly damaged.
- Partial Refund: If only part of the product is affected.
- Replacement: We may offer to replace the damaged or incorrect items in your next delivery.
Refunds will be processed to your original payment method within 5-7 business days.
3. Order Cancellation
- Orders can be cancelled up to 30 Mintues after placing the order, provided the order has not already been packed or dispatched.
- Once the order is packed or out for delivery, cancellations will not be possible.
4. Non-Refundable Items
We do not offer refunds for:
- Change of mind after delivery
- Products stored incorrectly after delivery
- Delayed delivery caused by factors beyond our control (weather, traffic, etc.)
5. Contact Us
For any issues related to refunds, returns, or product quality, please reach out to our customer support team at:
Email: support@sabjiwala.shop
Phone:
WhatsApp:
We are committed to ensuring your experience with Sabjiwala.Shop is fresh and satisfying!